Contact Us
Talk to a person
One inbox, answered by us. No ticket numbers, no bot.
We reply within 1–2 business days, Monday to Friday. Put your order number in the first line and we'll be faster.
The quick answers
- Where's my order? Your tracking link is in the dispatch email. If it hasn't moved in a few days, see Shipping, then email us.
- Cancel or change a subscription? Use the link in any order email, or email us — see the Subscription Policy.
- Claiming the 90-day guarantee? Read the Refund Policy first — it lists exactly what to send, and one part of it starts on day one.
- Something arrived damaged? Email us within 14 days with a photo. We replace or refund, your call.
What we can't do
We can't give medical advice. If you're pregnant, nursing, taking medication or managing a health condition, talk to your doctor before starting any supplement.
Kollaris
30 N Gould St, Ste N
Sheridan, WY 82801
United States
This is our registered address, not a returns address. Email us first — parcels sent here without a return authorisation can't be traced to your order.